For more information:
Browse Promethean Planet and place your query on the forums (registration needed).
Visit the knowledgebase, for a wide range of technical articles about our products.
Fill in the form to contact technical support through the knowledgebase.
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EMEA Technical Support is suspended during the hours of 1400-1500 (GMT) for training purposes on the last Friday of every month. |
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Telephone Support for end users (such as teachers) |
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Region |
Telephone Number |
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UK |
0844 855 2201 |
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China (North) |
10800 744 1297 |
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China (South) |
10800 441 0318 |
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Taiwan |
00801 044 265 |
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Australia |
1800 075 943 |
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New Zealand |
0800 448 611 |
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Malaysia |
1800 814 305 |
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South Korea |
00798 443 41243 |
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Japan |
00531 780 218 |
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Hong Kong |
800 968 341 |
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Singapore |
800 4411 351 |
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Americas English language (Direct) |
+1-678-762-1800 |
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Americas and Spanish (Toll Free) |
1-888-65-ACTIV or 1-888-652-2848 |
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Spanish language (Direct) |
+1-678-336-8100 |
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EMEA |
+44 (0) 1254 290 994 |
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Germany |
0800 184 4869 (for calls from within Germany) |
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German speaking countries |
+ 44 (0) 1254 290 999 |
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France |
0826 621 245 (for calls from within France) |
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French speaking countries |
+44 (0) 1254 290 997 |
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Telephone Support for channel partners |
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UK |
0844 855 2202 |
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EMEA |
+44 (0) 1254 290 995 |
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Address |
Promethean House, Lower Philips Road, Blackburn, Lancashire, BB1 5TH |
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Websites |
www.prometheanworld.com - marketing information; software updates www.prometheanplanet.com - user community, resources, forums www.prometheanlearning.com - Promethean product training |
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Phone |
+44 (0)1254 298598 (not for technical support queries) |
Fax |
+44 (0)1254 581574 |
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info@prometheanworld.com (not for technical support queries) |
Please write to: techpubs@prometheanworld.com
ActivInspire Professional Edition 1.4
